Frequently Asked Questions
Have a question? We’ve got the answer.
What makes Excelsis Design foam boards different from other brands?
Our foam boards are trusted by teachers, artists, and makers for their durability, smooth finish, and versatility. We focus on quality, customer satisfaction, and delivering fast and reliable results.
What is your return or satisfaction guarantee policy?
We offer a 100% satisfaction guarantee. If you’re not completely happy with your purchase, contact us and we’ll make it right.
How quickly will my order be delivered?
Orders are processed promptly and shipped for fast, reliable delivery. You’ll receive tracking information as soon as your order ships.
Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk orders. Please contact us for more information on bulk discounts at team@excelsisdesign.com
What sizes and thicknesses do you offer?
We offer foam boards in a range of sizes from 8x10 to 24x36 inches, with thickness options of 1/8" and 3/16". Both black and white colors are available.
Are your foam boards acid-free and safe for archival use?
Yes, our foam boards are acid-free, making them safe for mounting and preserving photos, artwork, and important documents.
Are your foam boards easy to cut and work with?
Yes! Our boards are lightweight and designed for easy cutting with standard craft knives, making them perfect for a variety of projects.
Can I use your foam boards for mounting photos or artwork?
Absolutely. The smooth, sturdy surface is ideal for mounting photos, artwork, posters, and more.
How can I contact customer support?
You can reach our friendly, US-based support team through our Contact page or by email. We’re here to help with any questions or concerns.
Do you ship internationally?
Currently, we ship within the United States. For special requests or large international orders, please contact us to discuss options at team@excelsisdesign.com
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
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